Data Service Manager

 Job Description

The IBD Registry is the first and largest repository of UK IBD data, and our mission is to provide better understanding based on data, to enable better treatments, better medicine, and better information for clinicians and for patients. We’re looking for a motivated and organised Data Service Manager Support Manager to manage the data-related tools, systems and processes that are at the heart of our service.

The IBD Registry was started ten years ago and now is the largest UK-wide repository of certain patient data for those suffering from inflammatory bowel diseases (IBD) such as Crohn’s and Colitis.  By bringing this data together, we can help transform outcomes for these patients: improve how they are cared for medically, about better understanding the drugs prescribed, about understanding the patterns of the diseases and in providing a platform for ongoing research.

Originally a project within the British Society of Gastroenterologists, the IBD Registry has grown so much, especially over the past few years, that it has now formed into an independent limited not-for-profit company to allow it to continue to grow and fulfil its mission.  We have a small office team but our full UK-wide team includes top clinicians (various hospitals around UK) and data scientists (University of Liverpool). We are looking for some great new talent to join our small but lively team as we embark on our next growth stage.


The Role

We are seeking a Data Service Manager to manage the elements at the heart of our service:  the Infoflex Webtool (and related toolset) that we provide to hospitals, its data and its platform; the data interactions with our University specialists; and, of course, our hospital users who use the system to enter data.

We are looking for someone who is organised, energetic and motivated, has a problem solving approach and a can-do attitude.  The team is small and needs to work closely in support of each other (as well as in support of clients), so good interpersonal skills and communications skills are essential.  Ideally, our candidate would have an interest in (or in learning about) healthtech (especially data), and the world of hospitals, clinicians and pharmaceutical companies that we support and engage with.  Candidates should have relevant data and technology experience, an understanding of data protection and an appreciation of supporting potentially non-technical end users.  This is a new role, and so there is real opportunity to make a positive impact from day one by helping to innovate and continually seek ways to improve our business processes.

The Data Service Manager is responsible for maintaining and updating the data-related tools, systems and processes of the IBD Registry (the Web Data Tool, the master Registry Patient Management System) and interfacing with data and technical platforms that interface with them (the University of Liverpool’s data analytics team, the NHS, server hosting companies).  We will provide in-depth training in our Infoflex toolbase and third party elements such as Sitefinity software so that this role will become the primary knowledge base within our organisation for the tools we use and the data that flows through them. Maintaining security of patient data is paramount; we will provide full training in Information Governance (IG) and passing the IG certification is a condition of the role.  The role also encompasses supporting the users who use the tool to enter the data, and the Data Service Manager will work closely with the Client Support Manager to ensure we provide a high quality service to our users.  Our clients are mainly hospital trusts and our specialists are medical clinicians (doctors), so exposure to the medical world is helpful but not necessary.

We offer 25 days holiday plus 8 bank holidays; a 4% employer’s contribution to your pension; all our clinical staff are hospital-based so we are experienced at remote and flexible working. We are a young growing company, and so there is great scope for skills development and real career development opportunity.


Job Offer Details

This is a permanent full time role (5 days/week) and offering a salary of £32,000 -£35,000 FTE .  Interviews will be at the offices of the BSG (British Society of Gastroenterologists) in Regent’s Park, London, but the role will be based south of London – we will soon be relocating to the Epsom-Sutton area, only 30 minutes train journey from Waterloo, Victoria and Blackfriars, 15 minutes from Wimbledon.  You must have the right to work in the UK.


Dates and Applying

Closing date for applications: Monday 14th May 2018 at 9am

Interview dates: Thursday 17th May (evening also possible) and Friday 18th May . Please indicate in your return email if you cannot attend a certain day, and if you have a preference for a morning, afternoon or the Thursday evening (we cannot guarantee we can meet your preference but it helps us to know)

To apply, please send us your CV plus a maximum 2-page letter covering three points: why you are the right candidate for this role; how you fit the Person Specification, plus details of your current salary package and 2 referees (we will not contact referees without your prior permission).

If you have any questions, or would like to talk with us beforehand, please email us on [email protected]

Please note that candidates must have the right to work in the UK.


Data Service Manager job packDownload here

Find out more about:


Latest News

Could your IBD service improve?

Continuing its mission to improve the care that people with IBD receive, the Royal College of Physicians is offering IBD teams an opportunity to participate in a new quality improvement collaborative, consisting of three 1-day learning sessions and supported action...

read more

IBD Registry has a new home

Following the establishment of IBD Registry Limited as an independent not-for-profit company, we have moved offices to: The IBD Registry The Ebbisham Centre 6-7 Derby Square EPSOM KT18 8AG Telephone (unchanged): 0203 393 3969 Contact (unchanged):...

read more

We’re at BSG 2018

If you’re coming to the BSG Annual Meeting in Liverpool next week, do come and say hello to us – we’re at stand B58 in the exhibition.

read more

IBD Registry’s GDPR special addition

As we’re sure you know, the General Data Protection Regulation (GDPR) comes into force on 25th May.

This newsletter is to let you know what’s changed at the IBD Registry to be compliant with the new regulations.

read more

A warm hello from Liz, our new CEO

I have been on board as the CEO of the IBD Registry for just two weeks now, but it has only taken that short time to get a real sense of the goodwill that people have for the Registry, as well as the dedication of the clinical teams in entering data, and the hopes and...

read more